To ensure the accuracy of your order, providing valid prescription details is crucial. After undergoing an eye examination, you can obtain a copy of your prescription from your optician, a service mandated by the UK Opticians Act of 1989. At Real Fashion Eyewear, we can only accept prescriptions within a two-year timeframe. If your prescription is older, it's necessary to undergo another eye test before placing an order.

Understanding optical prescriptions can be challenging. To assist you in entering it correctly online, we provide guidelines and examples from reputable sources at the Bottom Of the Page. If you encounter difficulties or have questions, feel free to reach out to our customer care team via Email,Whats App, Phone or Come in store. At Real Fashion Eyewear, we are committed to ensuring your prescription eyewear experience is clear, convenient, and tailored to your needs.

If you aim for clear vision in the distance, opt for the distance option. For tasks like reading and close work, the near option is ideal. And if you're looking for glasses tailored for intermediate viewing, such as computer screens, the computer option is the right choice. Your optician's advice ensures that your glasses match your vision requirements perfectly.

Your pupillary distance (commonly known as PD) is the accurate term for the distance between your eyes, measured from the center of one pupil to the center of the other. This measurement is crucial to ensure that your glasses provide optimal performance. It is essential for the lenses to align precisely with your PD so that the center of each lens corresponds perfectly with the center of your pupils. This precision is key to enhancing the effectiveness and comfort of your eyewear.

Having a strong prescription on a pair of glasses with an incorrect pupillary distance won't cause harm to your eyes, but it may lead to strain or discomfort. Ensuring an accurate pupillary distance is crucial for us to provide you with the most comfortable and suitable pair of glasses possible. Your comfort and visual well-being are our priorities at Real Fashion Eyewear.

Your pupillary distance is typically measured during an eye examination, but it might not always be included in your prescription. To obtain this crucial measurement, you have several options: you can ask your optician during your eye test, provide us with the measurement from an existing pair of glasses, let us calculate it for you, or use the national average. If you prefer our specialist technicians to measure the PD from your own glasses, simply send them to Real Fashion Eyewear and we'll ensure a prompt return. Please remember to select the 'Send Own Glasses for PD Check' option when placing your order, and note that there's a non-refundable charge of £5.00 for this service. Your comfort and precise measurements are our priorities.

Choosing the right frame color is a significant decision, and at Real Fashion Eyewear, we offer a diverse range, from subtle rimless styles to bold frames in vibrant hues. Consider the following color advice when selecting your frames:

Brown/Black Hair:
For those with dark natural coloring (hair, skin, and eyes), darker and bolder frames work effortlessly. Black or dark brown frames in plastic or robust metal can enhance your features without overpowering your face.

Blonde/Light Brown Hair:
Pale complexions may find dark and bold-colored frames to be overwhelming. Opt for rimless or delicate frames in caramels and tortoiseshell colors to complement your natural coloring and provide a stylish touch without being overpowering.

Grey Hair:
Silver, pewter, or rimless frames can complement grey, silver, and white hair tones. With a softer complexion as hair color fades, it's essential not to let the glasses dominate your face. For tinted lenses, choose lighter tints to avoid a heavy look. Darker or more tanned complexions can experiment with dramatic colored frames in rich bronze and gold hues.

Consider these tips to find the perfect frame color that enhances your features and complements your natural coloring.

Yes, ordering glasses online is incredibly straightforward. All you need is your up-to-date prescription, which you can obtain from any optician. Ensure your prescription is within the last 2 years, and if it's older, a visit to your optician for a retest is necessary.

Here's a simple guide to the ordering process:

Step 1: Choose a frame you like from our extensive selection of standard and designer frames. Check if it's suitable for your lens type; all frames are compatible with single vision lenses, but some may not be suitable for multifocal lenses. Icons on our frames indicate the lens types they accommodate.

Step 2: Select your preferred frame color and size.

Step 3: Customize your glasses by adding any additional lens options you desire. Options include thinner lenses (recommended for higher prescriptions), protective lens coatings, lens tints for prescription sunglasses, or reactor light transition lenses.

Step 4: Enter your prescription, followed by your payment details, and voila, your glasses are on their way to you.

If you're unsure about reading your prescription, check out our short video on the homepage for guidance. Alternatively, you can WhatsApp a copy of your prescription to us along with a contact telephone number, or email it to us at info@realfashioneyewear.co.uk and we'll give you a call back. We're here to make the process as easy as possible for you!

We are delighted to provide same-day delivery services in London, prioritising your convenience. To ensure guaranteed same-day delivery, just ensure your order is placed by 2 o'clock. Our promise is to have your package delivered directly to your location, be it your home, workplace, or school. We recognise that waiting for deliveries can be a hassle, so we pride ourselves that you can enjoy your day as normal and we will contact you when we are ready to deliver and will come to any destination in london to deliver your glasses. You will be in direct contact with our drivers to ensure a smooth delivery process.

NO Experience the freedom of not having to wait for your eyewear delivery at home. Our dedicated team of drivers is committed to making your experience as convenient as possible. Once your order is ready, our drivers will be in direct contact with you, ensuring seamless communication at every step. Whether you're at school, work, or any location within London, our drivers will deliver your eyewear to you. Say goodbye to the traditional waiting game and welcome a delivery service that adapts to your schedule and location. Your satisfaction and convenience are our top priorities, and we're here to redefine the eyewear delivery experience for you in the bustling city of London.

Yes, currently we offer same-day delivery services exclusively in London. If you place your order by 2pm, you can enjoy the convenience of receiving your eyewear on the same day.

Currently no For those outside London, our reliable next-day delivery services remain available. If you place an order by 12 o`clock

If you happen to make a mistake on your order form, no need to fret—just reach out to us immediately via email, WhatsApp, or a phone call. We're here to assist you. It's crucial to keep in mind that amendments to your order details can only be made within the first 30 minutes for same-day delivery orders and within the first hour for next-day delivery orders. Our order processing is exceptionally swift, and once we've glazed your glasses, modifications become challenging. If you realise any errors in your prescription information or frame selection, please inform us promptly. For swift assistance, visit our Contact Us page to get in touch. We're committed to ensuring your eyewear experience is both seamless and accurate, tailored to your needs.

if in the rare case your item arrives damaged, we sincerely apologise for any inconvenience. In such cases, please notify us within 24hours of the delivery date, and we will swiftly address the issue. To expedite the process, kindly provide details of the damage and we may request supporting documentation such as photographs.

Our commitment to customer satisfaction means that, if the damage is confirmed to be our responsibility, we will take appropriate measures to rectify the situation. This may involve issuing a replacement or, if preferred, arranging a refund for the damaged item. Your contentment with our products and services is paramount, and we are dedicated to ensuring a swift and satisfactory resolution to any concerns you may have regarding damaged items.

Our maximum prescription capabilities include +/-8.00 SPH (sphere) and +/-4.00 CYL (cylinder). To optimize your visual experience, we provide recommendations for high index lenses when beneficial for specific lens powers. Our professional team is attentive to your needs and will always suggest high index materials when deemed advantageous. Opting for high index lenses not only enhances cosmetic appearance but is especially beneficial for prescriptions exceeding +4.00 sphere.

At Real Fashion Eyewear, we offer three primary lens types: single vision, bifocals, and varifocals. Our diverse frame selection accommodates varifocal and bifocal lenses, and all frames are suitable for single vision lenses.

Single vision lenses are perfect for individuals seeking spectacles solely for distance or near vision, catering to a single use. These lenses are ideal for those who do not require bifocals or varifocals.

Bifocal lenses, supplied exclusively as D28 Bifocal Lenses, provide the convenience of both distance and near powers within a single lens. The visible segment on the lenses indicates where the two powers meet.

Varifocals, similar to bifocal lenses, incorporate multiple powers for various vision needs, yet without a visible segment on the lens. This design ensures a seamless transition between different prescriptions, offering a versatile solution for your eyewear needs.

We provide a range of coatings applicable to all lenses, excluding tinted lenses. Our offerings include the Anti-scratch (Hard Coat) at a standard cost of £5.00, Anti-scratch, UV 400 protective, Anti-reflective (MAR) at a standard cost of £10.00, and sunglass tints at £5.00, with a variety of color options available.

Anti-Scratch (Hard Coated) Lenses:
This coating serves as a shield, protecting lenses from everyday scratches that could impact both vision and appearance. It enhances the durability and overall protection of your new spectacles.

Anti-Scratch and Anti-Reflection (MAR) Coating:
Combining anti-scratch properties with anti-reflection benefits, this coating safeguards the lens surfaces against scratches, reduces distractions like glare and surface reflections, and shields the eyes from harmful UV rays. Ideal for low-light conditions and glare-prone situations such as driving and computer use, the MAR coating makes the lenses nearly invisible by minimizing front surface reflectance. This not only directs focus to your eyes but also reduces reflections in photos and videos. Additionally, the MAR coating includes the advantage of UV 400 protection, guarding against potential sun-induced eye damage. UV radiation, invisible but harmful, can contribute to conditions like cataracts and macular degeneration. The UV 400 coating serves as a crucial defense, shielding against both UV-A and UV-B rays.

o guarantee that only top-quality products are sent to you. Our laboratories adhere to and our products conform to government-approved British standards.

Upon completion, your glasses will be accompanied by a cleaning cloth and meticulously packaged for secure delivery. In the rare event that your glasses do not reach you in perfect condition, our 100% guarantee returns policy comes into effect. We will refund the full cost of the spectacles provided you notify us of any defect within 7 working days of receipt. Your satisfaction and confidence in the quality of our products are our foremost priorities.

Regrettably, we cannot assume liability for any packages lost in the post. When returning items, we recommend using recorded delivery and obtaining suitable proof of postage to track the parcel in case of delays. In the event that we are confirmed at fault, we will gladly refund the cost of postage with a valid receipt. Your statutory rights regarding refunds and returns remain unaffected.

Yes, certainly! You can pick up your glasses at our physical store. 814A Uxbridge Rd, Hayes UB4 0RS

Opening Times

MON-FRI 10:00AM -18:00

SAT 10:00AM -18:00

SUN - CLOSED